Email: info@novacontainerco.com Phone: +92 3XX XXXXXXX Location: Karachi, Pakistan REFUND POLICY – Nova Container Co 1. DEPOSIT 50% Deposit is non-refundable once production has started. 2. CANCELLATION Orders can be cancelled before production starts. Full deposit refund will be issued minus $200 admin fee. 3. DEFECTS If the container arrives with manufacturing defects, we will repair or replace parts free of cost within 1 year warranty. 4. SHIPPING DAMAGE We are not responsible for damage caused during shipping after DDP delivery to port. Insurance is recommended. 5. REFUND TIME Approved refunds will be processed within 14-21 business days to the original payment method.